Return Policy

Alright boys, we know sometimes things don’t work out, and that’s alright. We want you to be 100% happy with your purchase. If for some reason something doesn’t work out for you, please refer to our return policy below. 

If the return meets all return criteria stated below, a store credit (Chick Chase E-Gift Card) will be issued. We do not issue refunds to the original form of payment.

• Returns must be delivered back to us within 30 calendar days from the date your order was delivered. 
• Returns received after 30 calendar days will be refused. You will be responsible for return shipping charges.
• Refunds will be issued in the form of a store credit (Chick Chase E-Gift Card). 
• Shipping charges are non-refundable. 
• We are not responsible for returned shipping costs, lost or stolen packages.
• We do not provide return labels.

Returns must be in original, unworn condition with no stains, defects, pet hairs, smells, or any signs of wear or use. All original tags must be attached and all packing slips included in the return. Sale, Clearance, BOGO, or any discounted item marked sale is Final Sale. Any purchase using a 25% off or more discount is Final Sale.

EXCHANGES:

We do not offer exchanges. An E-Gift Card will be issued once your return is processed. We recommend placing a new order for the item you wish to exchange. We cannot always guarantee the item/size you would like to exchange will be in stock. 

DEFECTIVE:

If you received defective merchandise, please contact us within 3 business days so we can correct the issue. Damages must be reported within 3 business days after receiving the merchandise or it cannot be returned. Defective items being returned to us must have original tags attached and show no signs of wear. 

CANCELLATIONS:

Orders cannot be changed, modified, or canceled after checkout.